Return and Refund Policy
We strive to ensure you are satisfied with your purchase. If you are not completely happy, please review our return and refund policy.
Eligibility for Returns
-
Items must be returned within 14 days of delivery.
-
Products must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items
-
Custom or personalized items.
-
Sale or clearance items.
Return Process
-
Contact our customer service team at [insert contact email] to initiate a return.
-
Once approved, ship the item back to the provided address.
-
Retain your shipping receipt for proof of return.
Refunds
-
Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
-
Refunds will be issued to the original payment method. Shipping costs are non-refundable.
Exchanges
-
We do not currently offer direct exchanges. Please return the item and place a new order.